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AZ’s First Choice in Solar®

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Phoenix      623.806.8806                                Prescott  928.458.7227

Scottsdale  480.347.0790                                Tucson    520.445.8001

Phoenix Energy Products™ • ROC# 256695  ROC# 274637

20819 N. 25th Pl., Suite B-107 • Phoenix, AZ 85050

Copyright ©1978-2013 Phoenix Energy Products LLC DBA PEP Solar, all rights reserved

Installing Solar Since 1981 In Arizona

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Here are some common questions we are asked most often. If you have a question that is not listed below, feel free to contact us (623)806-8806.


How Your Solar Works

  1. What is the difference between “thermal” or “PV”?

Solar Electric Systems utilize a process called Photovoltaic or PV to convert light into electricity. Solar Thermal or Water / Refrigerant systems use the sun’s radiated heat to create hot water. PEP Solar is Arizona’s first residential solar electric installer from 1981 although we are certified in many energy saving products.

  1. Does Solar PV produce any pollution?

There are no polluting devices installed, once the system is installed the solar electric system produce quiet, consistent, pollution free electricity for your home, business, and/or electric car.

  1. How much power can I produce on my roof?

Usually the amount of roof space is enough to generate a match to your energy usage.  In some cases your restriction starts from the shading on your roof or north facing roof tops.  Most of the time we can set up a system to match your expectations.

  1. How big is the system?

Systems vary in size, based on the number of panels you need.  For example, a 6kW system will need approx. 460 sq. ft. slightly bigger than an average U.S. Living room.

  1. How do I know I have a good site for a Solar Electric system?

A roof top view to the south is a good start. PEP Solar can conduct a Site Survey to discover the best energy efficiency and system design for your location.

  1. What role does panel efficiency play in energy production?

Efficiency of panels as a selling point is often misleading, as efficiency plays no role in producing more power. Efficiency only reflects the physical size of a module & price. As an example: a 200 watt 15% efficient panel vs. 200 watt 20% efficient panel — the 20% efficient panel produces the same 200 watts as the 15% just in a 25% less space — typically at about 20% more in cost. Our Mage Solar panels have great efficiency, but they have something even better:  30 year power guarantee which means you are getting more manufactured savings.


Installation/ Design

  1. How does solar get installed to the roof?

The system is attached to the roof with city approved hardware for each specific roof type. Each penetration by PEP Solar is designed with several code required fail safes ensuring your roof will not leak and the system is wind rated 120 miles per hour. All parts of a Solar Electric, Solar Water Heating, Solar Thermal Air Conditioning system, and so forth are UL listed and meet all standards.

  1. How much does a typical system weigh?

A typical system will weigh approximately 2.61 - 5 pounds per square foot. PEP Solar can further clarify loads during the system design phase.

  1. Can I do the installation of my own system?

Arizona, as well as the utility does not allow homeowners (unless you are an engineer/electrician) to install the system and take advantage of the state rebates that equate to 10-50% of the system costs. PEP Solar is a certified QSI (Qualified Solar Installer) and will assist you in taking full advantage of all incentives and in most cases provide a better quality system than you can buy online.

  1. Does it require maintenance?

No. Solar is unique in renewable energy in the fact that it requires no to very little maintenance, as it has no moving parts. You may need a simple garden hose to spray them off once in awhile if it get dusty.

  1. Do I need batteries?

No. While energy storage or self-sufficiency may be your goal, most systems employ no batteries. Rather they are tied into the power grid. When the PV system is not producing electricity the grid will provide an uninterrupted power supply to your home or business.


Weather Questions

  1. What happens with Hail?

Solar Panels are rated to survive a direct hit of 1” hailstone at wind speeds in access of 55 mph. Industry wide there has been little report of failure due to hail storms. Panel replacement would be covered under most insurance policies.

Solar Information

“When there were issues with wireless monitoring, they went above and beyond what I could have expected. Overall, wonderful job.”

- Brumme, Paradise Valley , AZ

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